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Coin Laundry

Free and Amenity Programs

Coin laundry is first and foremost a marketing problem.

Redesign and Renovation
Turning your laundry room into an amenity

4101 Cathedral Avenue

BEFORE

AFTER

see more Renovations

Most sales are made or lost during the initial tour of the property, which has to include the laundry facilities.   When selling or renting a unit to a prospective resident, agents stress value and life style.  The two most negative aspects of coin laundry are appearance and price, which run counter to everything else the agent is promoting.

The most important factor is to begin looking at the laundry as if it were an amenity like the pool, the exercise room, or the lobby. 

YOU ARE ONLY AS GOOD AS YOUR WORST ELEMENT
Our program begins with the redesign and renovation of the laundry room.  The room must be clean, bright, efficient and attractive. Imagine putting a desk in the laundry room and making it your leasing/sales office.  In a very real sense it is.

IT IS ALL RENT TO THE RESIDENT
If a resident has an $800 housing budget, that must cover rent, utilities, and laundry.  If they spend $20 on laundry, then they can only afford $780 for rent and utilities.  Increasing the rent by $20 and giving free laundry generates the same gross revenue and you don’t give $10 away to the vendor.  With condominiums you substitute mortgage and condo fee for rent.

PETTY CHARGES ARE PRETTY AGGRAVATING
The free laundry program also makes money by eliminating a negative.  Anyone who has every used a “foreign” ATM machine and had to pay $3.00 extra to make a $20 withdrawal knows how infuriating these petty charges can be.  Charging $1,000 rent and then expecting another $3.00 every time the resident washes is the same annoyance.

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We believe customer service is essential. We offer resident training aids, complete staff training, service training, and installation services as part of our total package. We go the extra mile and actually follow through on our commitment to ensure you and your residents are satisfied.