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Coin Laundry

Some facts to know about coin laundry:

1. There has not been an apartment or condominium built in the past 20 years that did not feature in-unit laundry.  Nobody builds them because nobody wants to buy them.   
 
2. Residents hate laundry rooms.  This is a matter of privacy, safety, sanitation and convenience.   They will pay your competitor  $50 to $100 MORE per month just to have in-unit laundry. 
 
3. This constitutes both an operating loss and lost resale value.  The cap rate in apartments is generally a multiple of gross rents. Condominiums use a different approach to market valuation but the net loss ($5,000 to $10,000 per unit) is very similar. 
 
4. After the owner(s) pay for utilities, cleaning, general maintenance, and overhead the actual net income per home is marginal at best.   Apartments loose an additional $50 to $100 per month in diminished rent and another $20 to $50 in direct turnover cost.  Even with zero vacancies, turnover kills profit. 
 
5. Vendor contracts constitute local monopolies.  Most have reasonable service and adequate equipment.  However, they are overpriced, unresponsive to changing consumer demand and mired in obsolete technology.  
 
6. Vendors survive because there is a disconnect between direct income and actual costs.  The area’s worst service provider will still generate good income while generating 10% turnover for the owner.   
 
7. Residents view the cost of laundry as part of the rent.  The more they pay the vendor, the less they can pay the owner.  

The Sole Purpose for Having Laundry Equipment?
Maximize Owner's Income and Equity Value

  
40 YEARS AGO...  
This meant installing coin laundry and negotiating large bonus payments.   Those were the days of double declining depreciation where tax benefits exceeded profits.  Properties were held for seven years and then rolled to generate new tax shelters, which were sold for a profit.  There was more than one deal where the laundry vendor had more money invested than the General Partner did.  This world ended with the Tax Reform Act of 1986.  

BUT THE WORLD MOVED ON  
By 1986 the market had already changed.  In the late 70’s developers began installing in-unit laundry.   In-unit laundry generated five times more income than coin laundry and you could assign the utility costs.  Sharing a washer slowly became as low-class as sharing a bathroom had 100 years earlier.

THE NEW MARKETING CHALLENGE
How do you stay competitive in the market until you can convert from coin laundry to in-unit laundry?
  
Creative Laundry offers a variety of answers!

Coin Laundry Programs
We generally recommend that all owners purchase their own equipment.  The primary reason is control.  Coin laundry has too great an impact to simply assign to an outside firm for the next five to ten years.

Combination   This program combines in-unit equipment like the LG for personal items along with over-sized equipment like the Maytag Neptune in a central facility for bulky items and volume.
Free   Include laundry as part of the rent/condominium fee.  The income is the same only the method of payment has changed. > Coin Laundry fees as part of the rent.
Amenity  

Modernize the facilities and add features that make the facility as pleasant to visit as the lobby, the pool, the community room, etc. > Coin Laundry as an amenity.

Income  

There are locations where the owners want to keep the traditional coin-op or coin laundry system with market rate coinage.  The can choose coin, token, or card based systems with the following options: 

  • Lease the laundry room to us
  • Lease the laundry equipment from us
  • Purchase your own equipment with a maintenance/management contract

> Coin Laundry Equipment

Want to see some of our work?
Before & After Pictures of our Laundry room Rennovation Projects available!

We believe customer service is essential. We offer resident training aids, complete staff training, service training, and installation services as part of our total package. We go the extra mile and actually follow through on our commitment to ensure you and your residents are satisfied.